How do you handle conflict between two employees?
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What's Really Going On: Two teammates keep clashing. What's usually underneath?
Unclear ownership or goals, not personalities. Role ambiguity is a well-known source of workplace conflict. Source: Wikipedia – Role conflict
What To Do: What should you do?
Clarify who owns which decisions. A clear owner per decision removes the thing they're fighting over. Source: Wikipedia – Responsibility assignment matrix
Why It Works: Why does it work?
It turns a relationship fight into a solvable task question. Task clarity defuses conflict that personality talk would escalate. Source: Wikipedia – Role conflict