Why do new teams fight at first?
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What's Really Going On: Your new team was polite, now there's friction. What's happening?
A normal "storming" phase in team development. Tuckman's model: forming, storming, norming, performing. Source: Wikipedia – Tuckman's stages of group development
What To Do: What should you do?
Set clear working agreements and roles. Agreements move teams from storming to norming. Source: Wikipedia – Tuckman's stages of group development
Why It Works: Why does it work?
Friction is about undefined norms, which you can define. Explicit norms reduce friction. Source: Wikipedia – Tuckman's stages of group development