How do you give difficult feedback?
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What's Really Going On: You need to give tough feedback. What usually makes it fail?
Being vague to soften it. Softened feedback is often not heard at all. Source: Wikipedia – Radical Candor
What To Do: What should you do?
Describe the specific behavior and its impact, soon after it happens. Specific, timely feedback is actionable and less personal. Source: Center for Creative Leadership – SBI feedback model
Why It Works: Why does it work?
It targets behavior, which can change, not identity. People defend identity but can adjust behavior. Source: Wikipedia – Fundamental attribution error