What do you do when someone on your team takes credit for others' work?
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What's Really Going On: One report keeps presenting others' work as their own. What's going on?
They believe visibility drives rewards. People optimize for what gets noticed. Source: Wikipedia – Organizational behavior
What To Do: What should you do?
Credit contributors by name publicly and address it privately. Naming contributors in public sets the record straight. A private, specific conversation about the behavior and its impact is what changes it. Source: Center for Creative Leadership – SBI feedback model
Why It Works: Why does it work?
It removes the payoff of credit-taking. When credit is visible to all, stealing it stops paying. Source: Wikipedia – Organizational behavior