⚡ Industry X-Ray

Decision-Making

What is status quo bias?

Show all answers

The Bias: Why do people keep the same bank, plan or provider for years?

Status quo bias: change feels risky even when it isn't. Sticking with the current option is a powerful default. Source: Wikipedia – Status quo bias

Where It Shows Up: Where does it show up?

Insurance renewals and phone plans. Companies price on the fact that few people switch. Source: Wikipedia – Status quo bias

The Fix: Fix?

Schedule a yearly "would I choose this today?" review. A review date makes switching a habit, not an effort. Source: Wikipedia – Status quo bias

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